INSTALLING WINDOWS PRINTER DRIVERS

* * * * * * * * * * * * * * * * * * * * * * * * *
* IMPORTANT NOTE: This document will help you   *
* install the Windows printer drivers.  Once    *
* they are installed, please refer to the on-   *
* line help file that came with your driver     *
* pack for answers to all of the most commonly  *
* asked questions regarding our Windows Printer *
* Drivers.  The help file also includes a       *
* thorough Trouble-Shooting section.            *
* * * * * * * * * * * * * * * * * * * * * * * * *

TABLE OF CONTENTS
  Quick Start...........................Section 1
  Step-by-Step Instructions.............Section 2
  Step-by-Step Instructions (Cont.).....Section 3
  Possible Errors During Installation...Section 4
  If You Have Difficulty Printing.......Section 5
    
SECTION 1
QUICK START
  If you are reasonably proficient with Windows,
  the following section should be all you need to
  install the Windows printer drivers. If you need
  more detailed instructions, then please start
  reading at section two.

  WINDOWS 9X, NT 4.0, AND 2000 USERS
    Install your drivers using the Add Printer
    wizard.  When asked which printer to install,
    press Have Disk.  When asked where to install
    from, enter the path to where the drivers are
    located.  If you are installing from floppies
    or CD, the path will be the root directory of
    that drive.  If you downloaded the driver from
    the web, the path will be whatever was
    specified when the files were extracted.
    
  WINDOWS 3.1 USERS
    Install your drivers from the Printers icon of
    the Windows Control Panel.  When asked which
    printer to install, select the "Install
    Unlisted" printer option and then enter the
    path to where the drivers are located.  If you
    are installing from floppies, the path will be
    "A:\".  If you are installing from a CD, the
    path will be the "\Drivers" directory of your
    CD-ROM drive.  If you downloaded the driver
    from the web, the path will be whatever was
    specified when the files were extracted.
  
  If you were successful, then you are done. If
  you encountered problems, then please continue
  reading section two.

SECTION 2
STEP-BY-STEP INSTRUCTIONS

  This section has instruction on how to extract
  files downloaded from our web page.  If your
  drivers came on CD or diskette, skip to section
  three below.

  Downloaded Seagull drivers consist of a single
  "self-extracting EXE" program file containing
  compressed versions of the various printer
  driver files.  Your first step is to "run" this
  program file, which will extract the various
  driver components to a disk drive and directory
  of your choosing.  This is done as follows:

    1.  Download the EXE file into a directory on
    your hard drive.

    2.  Run the downloaded EXE file as follows:

      Windows 9X, NT 4.0, and 2000 Users:
        Use your Windows Explorer to view the
        directory into which you downloaded your
        EXE file.  Next, double-click on the EXE
        file to run it.  (Alternatively, you can
        use the Start, Run option and explicitly
        type in the name of the EXE file you wish
        to run.)

      Windows 3.1 Users:
        Use your Windows Program Manager to view
        the directory into which you downloaded
        your EXE file.  Next, double-click on the
        EXE file to run it.  (Alternatively, in
        the Program Manager, you can select the
        File pull-down menu and the Run option.
        Then explicitly type in the name of the
        EXE file you wish to run.)

    3.  You will be prompted for a disk drive
    letter and directory into which your extracted
    printer driver files will be copied.  You can
    use the default, or specify your own.  (As you
    will need to know this information later, be
    sure to make a mental or written note of what
    path you used, especially if you changed it.)

SECTION 3
STEP-BY-STEP INSTRUCTIONS (CONTINUED)

  This section applies regardless of whether you
  downloaded your drivers from our web page OR
  received them on CD or diskette.

  For Windows 9X, NT 4.0, and 2000:
    1.  Launch the Windows Add Printer Wizard in
    the normal manner:
      Click on the Start button.
      Select the Settings option.
      Select the Printers option.
      In the dialog that comes up, double-click on
      Add Printer.

    2.  One of the first few dialogs will contain
    a "Have Disk" button, which you should push.

    3.  When prompted, enter the disk drive and
    directory path to your printer driver files:

      If your drivers came on CD and your CD drive
      letter is "D:" type in:

        D:\
        (Substitute the appropriate alternate
        drive letter for the "D" if your CD drive
        is mapped to a different letter.)

      If your drivers came on diskette, type in:

        A:\
        (Or B:\ if you use floppy drive B.)

      Otherwise, if you downloaded your drivers
      from our web page, type in the path to the
      directory into which you extracted your
      driver files.  Unless you changed this
      setting away from its default, it should be:

        C:\Seagull\

    4.  Continue with the normal operation of the
    Add Printer Wizard, except for the Test Page
    procedure.

      Select "No" when asked if you want to print
      a test page. (Since the Windows test page
      procedure assumes you have a laser, ink-jet,
      or dot-matrix printer that can print out a
      full page, it is very unlikely that you will
      be able to properly print it to your thermal
      label printer.)

  For Windows 3.1:
    If you received your drivers on diskette
    (rather than downloading them), place your
    diskette in floppy drive "A" (or "B," if
    appropriate).

    Whether you downloaded your drivers OR
    received them on diskette, continue as
    follows:

    1.  From within the Windows Program Manager,
    select the "Main" group and bring up the
    Control Panel.

    2.  Double-click on the Printers icon.
    
    3.  Select the "Add" button.
    
    4.  Highlight the "Install Unlisted" printer
    option and click on the Install button.
    
    5.  In the "Install Driver" window that pops
    up, enter the disk drive and directory path to
    your printer driver files:

      If your drivers came on CD and your CD drive
      letter is "D:" type in:

        D:\Drivers
        (Substitute the appropriate alternate
        drive letter for the "D" if your CD drive
        is mapped to a different letter.)

      If your drivers came on diskette, type in:

        A:\
        (Or B:\ if you use floppy drive B.)

      Otherwise, if you downloaded your drivers
      from our web page, you will type in the path
      to the directory into which you extracted
      your driver files.  Unless you changed this
      setting away from its default, it should be:

        C:\SEAGULL\Win31\<driver family name>\
        (Where <driver family name> is usually
        just the brand name of your printer.)

    6.  Complete the printer driver installation
    as you normally would.

SECTION 4
POSSIBLE ERRORS DURING DRIVER INSTALLATION

  If, during the printer driver installation, you
  got any error messages about a file or driver
  already being in use, this section will help
  you.
  
  Some Windows programs keep files open that the
  driver installation option (the "Add" button or
  icon) in the Windows Control Panel needs to
  access during the installation of new drivers.

  Close All Open Windows Programs
    Any Windows program that is not first closed
    can possibly result in an unsuccessful
    installation of the driver, accompanied by a
    message about a printer driver or other file
    being "already in use."

  Restart Windows
    If you don't close all running Windows
    programs until after you have gotten an error
    message, you may continue to get that error
    message until you have exited from and
    restarted Windows.

    In order to ensure that the driver
    installation procedure does not encounter a
    file or driver "already in use" error, after
    you restart Windows you must still close any
    programs that were launched automatically.

  The Microsoft Office "Short-Cut" Bar
    Since the Microsoft Office toolbar (or "Short-
    Cut Bar") is itself a Windows program, it
    should also be closed before performing the
    printer driver installation.  Sometimes,
    especially with Windows 3.1, you may need to
    temporarily disable the MS-Office toolbar and
    restart Windows in order to avoid an error
    message.  The easiest way to do this is to
    temporarily remove the MS-Office icon from
    your Startup group or folder and place it into
    another group or folder.  Once Windows has
    been restarted, and the driver installation is
    complete, you can put the toolbar back into
    your Startup group and run all your programs
    as you have in the past.

    (Although it is not typical, some people have
    their short-cut bar launched by a RUN command
    in their WIN.INI file, rather than through an
    icon in the Startup group.  In this case, you
    will need to find the line RUN MSOFFICE.EXE
    near the beginning of the WIN.INI file
    (located in your Windows directory) and place
    a semi-colon in front of it before you restart
    your computer.  After installing your
    driver(s), you can remove the semi-colon in
    order to start using your short-cut bar
    again.)

  Use Your Other Programs Normally After
  Installation
    As the above-mentioned conflicts are only a
    potential problem at install-time, after the
    desired drivers have been installed, you will
    once again be able to use as many Windows
    programs as you like.  (Because the install-
    time conflict is inherent to Windows, and not
    a fixable "bug" in the driver, the preceding
    measures are the only available solution.)
  
SECTION 5
IF YOU HAVE DIFFICULTY PRINTING

  The help file accessible from within your
  printer driver includes a "Trouble-Shooting"
  section, which contains a sub-section called
  "Trouble-Shooting Printing Problems."  This
  section lists critical settings to check and a
  number of printing tests that will usually get
  you up and running quickly if you encounter
  difficulties.

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